Delivery takes 3 working days for cash-on-delivery or credit/debit card payments. For payments made via cross cheque, it may take 7-10 working days due to bank clearance.
Are there any delivery charges?
All prices listed on the website include taxes and delivery charges, so no additional delivery fee is applied.
What payment methods are accepted?
Payment options include Cash on Delivery (COD), credit/debit cards (Visa/Master), direct bank transfer, and cross cheque in favor of "MEGA POWER CABLE MERCHANT."
Is it safe to use my credit/debit card for payments?
Yes, the website is PCI/DSS Level 1 Certified, ensuring secure transactions for credit/debit card payments.
How can I track my order?
You can track your order using the Order ID provided at checkout via the website or through email/SMS updates.
Can I pay in cash upon delivery?
Yes, Cash on Delivery (COD) is available as a payment method.
Can I cancel my order?
No, orders cannot be canceled after successful payment. However, if you need assistance, you can contact customer support for further help.
Do I need to create an account to place an order?
No, you can place an order as a guest. However, creating an account allows you to track orders and receive updates more easily.
What should I do if I face an issue during payment?
If you encounter any issues while making a payment, contact customer support immediately. You can also try using an alternative payment method or check your card/bank for any potential problems.
Is there a warranty on the products purchased?
Yes, all products come with a manufacturer warranty. The details of the warranty period and conditions are included with the product packaging and can be found in the product description online.
